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Privacy Policy

Effective Date: 6th February 2026

Old Oak Landscapes is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Old Oak Landscapes
Paul R Brooks
10 Tudor Close
Newark
Notts
NG24 2JT

Telephone: 01636 676619 / 01636 643946
Mobile: 07970 488504

Email: oldoaklandscape@btinternet.com

We are the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following personal information:

Information You Provide Directly

When you contact us via our website contact form, we collect:

  • Name
  • Email address
  • Telephone number

This information is provided voluntarily by you.

Website Usage Data

We use website analytics tools to collect anonymised information about how visitors use our website. This may include:

  • IP address (anonymised where possible)
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring website

This data does not identify you personally and is used for website improvement purposes.

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries submitted via our contact form
  • Provide quotations or information about our services
  • Communicate with you regarding your enquiry
  • Improve our website and user experience
  • Monitor website performance and visitor behaviour through analytics

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Legitimate Interest – To respond to enquiries and improve our services.
  • Consent – Where you voluntarily submit your information via our contact form.

5. Analytics and Cookies

Our website uses analytics services (such as Google Analytics or similar tools) to understand how visitors use the site.

Analytics tools may place cookies on your device to collect standard internet log information and visitor behaviour information in an anonymous form.

You can control or disable cookies through your browser settings. Most browsers allow you to refuse or delete cookies.

6. How We Store Your Data

We take reasonable steps to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

Information submitted via our contact form may be stored securely in our email system and/or internal records for the purpose of responding to your enquiry.

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected.

7. Sharing Your Information

We do not share your personal data with third parties unless:

  • It is necessary to respond to your enquiry
  • We are required to do so by law
  • It is required for website hosting or analytics services

Any third-party service providers are required to handle your data securely and in accordance with data protection law.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to processing in certain circumstances
  • Request restriction of processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

If you wish to exercise any of these rights, please contact us using the details above.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Old Oak Landscapes
Email: oldoaklandscape@btinternet.com
Telephone: 01636 676619 / 01636 643946

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.